Privacy Policy

Effective Date: [27, September 2026]

Entity: 3 Squared (a specialised division of Back9 Digital Limited)

3 Squared is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This policy outlines how we collect, use, store, and protect your personal information.

1. Who We Are 3 Squared is a specialised branch of Back9 Digital based in New Zealand.

We provide website development, design, digital marketing, and the Amplify HQ platform. Our contact details:

Privacy Officer: Phil Robinson

Email: [email protected]

Phone: 03 214 2223

2. What Information We Collect

We may collect and hold personal information including but not limited to:

- Your name and contact details (email, phone number)
- Company or business name
- Website and digital asset details
- Communications with us (emails, chats, support requests)
- Analytics data such as IP address, device, and browsing behaviour (via tools like Google Analytics and Meta Pixel)

3. How We Collect It

We collect your personal information when you:

- Visit our website

- Submit a form (e.g., quote requests, newsletters)

- Contact us directly (email, phone, online chat)

- Interact with our digital marketing campaigns

- Use any of our services or sign up for Amplify HQ

We may also collect data from third-party tools we use to analyse web traffic and performance.

4. Why We Collect It

We collect and use your information to:

- Provide services, website solutions, Amplify HQ platform functionality, and support

- Respond to enquiries and send proposals

- Communicate with you about projects, platforms, and updates

-Improve our website, content, platforms, and digital marketing

- Comply with legal obligations

5. How We Store and Protect Your Information

Your data is securely stored using third-party platforms and cloud services. We take reasonable steps to protect your information from loss, unauthorised access, modification, or disclosure.

Access to personal information is limited to authorised staff, and data is retained only as long as needed for its purpose (or as required by law).

6. Disclosure of Information

We may share your personal information with:

- Trusted third-party providers (e.g., hosting, analytics, email platforms)

- Subcontractors or consultants assisting in service delivery

- Legal or regulatory authorities if required to do so We do not sell your information to third parties.

6.1. Access to Third-Party Platforms

When you provide 3 Squared or Amplify HQ with access to third-party platforms such as Google Ads, Meta Ads Manager, Stripe, Xero, Klaviyo, or other marketing, billing, CRM, or analytics tools, we may access:

- Account data and campaign metrics

- Payment and billing configuration

- Contact or customer lists

- Reporting and performance data

This access is used solely for the purposes of delivering the services you’ve engaged us for, such as campaign management, platform integration, reporting, and optimisation.

We do not access or process personal data within these platforms for any other purpose. We treat all account access with strict confidentiality and take appropriate security measures to protect any credentials or permissions granted to us. You may revoke access at any time; however, doing so may impact our ability to deliver services.

7. Your Rights

You have the right to:

- Access the personal information we hold about you

- Request correction of that information

- Ask questions or raise concerns about your privacy

To do so, contact our Privacy Officer using the details provided above.

8. Cookies and Website Tracking

We use cookies and third-party tracking tools like Google Analytics to understand how visitors use our site and platform. You can manage or disable cookies through your browser settings.

9. Data Transfers (if applicable)

Your data may be stored or processed by cloud-based services located in other countries. Where this occurs, we take reasonable steps to ensure your data is protected in line with New Zealand privacy standards.

10. Updates to This Policy

This policy may be updated from time to time. Changes will be reflected on this page with a new “last updated” date. We encourage you to review this policy periodically.

Read full terms and conditions here